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Q&A
Q&A
Check-in and check-out times
Check-in for the property is from 15:00 / Check-out is at 10:00.
The final dinner will be served at 19:30, so please contact us if you arriv…Continue readingIs there room service?
We apologize for the inconvenience, but we do not provide room service.Is there a parking lot?
Free parking is available for 20 cars in front of the hotel entrance.A second parking lot is also available during times of congestion.Do you have a family bath?
Unfortunately, the facility does not have family or private baths.
Please understand.Can I drop in and take a bath?
Currently, we are suspending the business of stopping by and taking a bath to prevent the spread of coronavirus infection.Hell,Please unders…Continue readingDo you have non-smoking rooms?
Non-smoking Japanese-style rooms and Japanese-style + Western-style rooms are available on the 6th floor.Is there a shop in this facility?
There is a shop with local sweets and specialties that are perfect for souvenirs.
Local confectionery, pottery, and Takeo-Onsen Water lotion…Continue readingIs it possible to add food at dinner?
Yes, we do.
Saga Beef will prepare Saga Beef, Saga Wagyu beef steak, seafood sashimi, etc.
*The order stop is 19:30.Is there a convenience store nearby?
FamilyMart is about a 10-minute walk away.I am with a baby, but can you prepare baby food?
I am sorry.We do not prepare baby food, but please feel free to ask us about preparing hot water necessary for milk, disinfecting baby bottl…Continue readingI will arrive early, can I enter the room?
Check-in is from 15:00, but we will guide you to your room as soon as the room is ready.Please let us know by phone and we will prioritize t…Continue readingJR, but is there a transfer to the station?
We will pick you up at the nearest station, JR Takeo-Onsen Station
You can also call us after arriving on the day, but if you know the estim…Continue reading
Reservations/Inquiries
If you have any questions, please contact us.