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  2. Q&A



  • Check-in and check-out times

    Check-in for the property is from 15:00 / Check-out is at 10:00.
    The final dinner will be served at 19:30, so please contact us if you arrivContinue reading
  • Is there room service?

    We apologize for the inconvenience, but we do not provide room service.
  • Is there a parking lot?

    Free parking is available for 20 cars in front of the hotel entrance.A second parking lot is also available during times of congestion.
  • Do you have a family bath?

    Unfortunately, the facility does not have family or private baths.
    Please understand.
  • Can I drop in and take a bath?

    Currently, we are suspending the business of stopping by and taking a bath to prevent the spread of coronavirus infection.Hell,Please undersContinue reading
  • Do you have non-smoking rooms?

    Non-smoking Japanese-style rooms and Japanese-style + Western-style rooms are available on the 6th floor.
  • Is there a shop in this facility?

    There is a shop with local sweets and specialties that are perfect for souvenirs.
    Local confectionery, pottery, and Takeo-Onsen Water lotionContinue reading
  • Is it possible to add food at dinner?

    Yes, we do.
    Saga Beef will prepare Saga Beef, Saga Wagyu beef steak, seafood sashimi, etc.
    *The order stop is 19:30.
  • Is there a convenience store nearby?

    FamilyMart is about a 10-minute walk away.
  • I am with a baby, but can you prepare baby food?

    I am sorry.We do not prepare baby food, but please feel free to ask us about preparing hot water necessary for milk, disinfecting baby bottlContinue reading
  • I will arrive early, can I enter the room?

    Check-in is from 15:00, but we will guide you to your room as soon as the room is ready.Please let us know by phone and we will prioritize tContinue reading
  • JR, but is there a transfer to the station?

    We will pick you up at the nearest station, JR Takeo-Onsen Station
    You can also call us after arriving on the day, but if you know the estimContinue reading


If you have any questions, please contact us.